FAQs

 

What types of kitchen gadgets do you offer?

Prokazy Store specializes in a curated selection of innovative kitchen gadgets, including portable juicers and multifunctional oil dispensers. Our products are designed to enhance your cooking experience by prioritizing convenience and sustainability.

How do your products promote sustainability?

Our kitchen gadgets are designed with sustainability in mind, utilizing materials and processes that minimize environmental impact. For instance, many of our products are made from recyclable materials, and our portable juicers encourage the use of fresh ingredients, reducing food waste.

What is your return policy?

We have a 30-day return policy. You may request a return within 30 days of receiving your item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

How can I contact customer service for support?

You can reach our customer service team via email at seidosee@gmail.com or by phone at +23566737817. We are committed to addressing any inquiries or concerns you may have regarding our products or services.

Do you offer international shipping?

Yes, we offer international shipping options to ensure that our innovative kitchen gadgets are accessible to customers worldwide. Shipping costs and delivery times may vary based on your location.

What should I do if my item arrives damaged?

If your order arrives defective or damaged, please inspect the item upon receipt and contact us immediately. We will assess the situation and work to resolve the issue promptly.

Are there any items that cannot be returned?

Yes, certain items cannot be returned, including perishable goods, custom-made products, and personal care items. Additionally, we do not accept returns of hazardous materials or sale items. Please contact us if you have questions about a specific item.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that processing times may vary based on your bank or credit card company.